Tony in the service department is always my go to guy. He is super friendly and helpful with any questions I have had about my car and always keeps me up on what’s going on with my car every time I take it to be serviced and about anything that it might need. Really great people to work with long after you purchase your car.
Tyler was a great salesman. We have taken our new Sorento to the beach and enjoyed the car very much. Thanks!
Cam’Ron was really helpful. He helped me understand a lot more with the car then I probably would’ve with anyone else. He was very kind and didn’t really pressure me.
Great info. Smooth transition. Cliff was very informative, patient and professional. He helped me to make a good trade for my purchase and I coukdnt be more pleased. Thanks
They have always taken care of my needs. Always treated great. Thank you so much.
Tyler was exceptional. Took his time in finding out what we wanted and taking test drives. Very patient and courteous.
Great customer service! You will get a car same day ! They’re awesome ! Best customer service you will ever find ! Thanks for everything KIA y’all the best
Exceptional service. I received everything I asked for! Aaron is a sweetheart of a salesman.
Where are 5 more stars because the service I received was absolutely phenomenal! I went in just to get an appraisal on my vehicle and walked out with my dream car...a 2022 kia telluride! Dijuan was my salesman and he was very courteous, attentive and always kept me informed on what was going on. I honestly thought that I was not going to get it but Dijuan told me you never know until you try. Dijuan, Dwight, and Anthony are the absolute best!! These fellas stayed after business hours to get me in this vehicle with a payment I was comfortable ...
Professional, friendly, and courteous. Desean delivered the exact vehicle to fit our driving needs. This was over a year ago and happy to say, we will be repeat customers for our next vehicle. Customer service and follow up/follow through is a plus with Ryan.
Great customer services, friendly environment and prompt services., courteous, handle with care,, open for any additional questions and concerns.
Service Representative was very polite and courteous as well as the Service Technician everything explained in great detail....
Consultant spoke to me immediately & gave me info before, during & after my Sportage was serviced & kept me informed about what was being done during the service. It was easy to drive in & my car was waiting for me when the consultant walked me out as he answered my questions. I waited so no transportation was needed. The time to finish paperwork was minimal. My settings were fine when I was ready to leave. I was happy with the service when I got my Sportage back. Thank you!!
I didn’t expect to receive a better offer than my credit union. They offered to me not only a better deal but my new Hot Wheels. I’m totally in love with my Boss 302 Yellow Mustang. I went with open mind and my patience paid off. The lady who greeted us and managed all the sales was extraordinary, kind patience and very understanding. She is the bomb! The sales manager treated us with respect and really took a good care of us! Thank you guys! You rock!
First time I have had a great experience purchasing a vehicle. Mal was great! And Finance Officer delightful! Other staff pleasant as well.
I absolutely love working with Shawn and Tony. Even after their software upgrade and trying to learn the process they were still professional and calm to customers. I observe all of the service team working under pressure and they manage to get the job done. Thank you Battleground Kia Service Team for a job well done.
Came to the dealership for an oil change and tire rotation on Tuesday evening, and the staff was very helpful and friendly. Took great care of my car!
Service Recall for Optima: Service went well. I little longer than hoped but all was good. Tony was very helpful and even helped me figure out issue with Bluetooth in the car. A
Battleground Kia got me in and out quickly, with fast and friendly service.Everyone made sure that everything was taken care of in a timely manner.
Thanks to Tony he explained my services thoroughly on what I needed to get done at this visit and I was in and out!
Truly exceptional sales person Clifford Adams. Enjoyed every minute of our experience, Had no problems at all. It was my Christmas present and they are truly Santa Claus’s helpers. When I walked out the dealership everyone shouted “Enjoy you new Kia”. Thanks guys for a Truly Exceptional experience.
Salesperson, Kira, was fantastic. No pressure. smart. Finance guy, Eric, same. Cool guy, efficient, didn’t press us on the bs extras. They did not throw managers at us to “help” the female salesperson, as other dealerships have. Great experience.
I was 1 of several customers buying a car. And not a single person had a bad experience from what I saw. Everyone was in a cheerful mood. But I will say that some of the sales team, about 3 really need to work on maners. Walking by a customer just standing by a vehicle and admiring it and saying "For the right price that car can be yours" and continue to walk away really says something about your character.
They have always been great for me. Just had 14,000 mile service. Went great, checked for recalls, NONE. Cliff Adams, salesman, is great. I got an excellent deal on this Niro Hybrid. Love the car. Average 53 miles to gallon. Will upgrade to newer model when they are able to get new stock.
I purchased a great car at an amazing price and I received excellent customer service
As always, Battleground KIA offers great service. This is our 3rd KIA and we are very happy with the sales and service team!
Fantastic I got there early and they were able to get me in right away which I was surprised and they got me out fast as well. And they did not try to sell me something I did not need.
Honestly this is the best dealership experience I've ever had. Ask for Desean, he's one of the best employees to get you sorted out on any car that you want. He's efficient and is upfront with everything you need to know and made the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. In addition, other employees inclusive of the manager will check up on you while you're waiting to make sure that you're having a great experience. 11/10 and they know they know their stuff.
Battled ground Kia is a very good dealership they helped me out with everything I asked them to. They made sure you was happy with everything before going forward with everything thing
Very pleased with my experience. Not the typical pushy car salesmen. They listened to the things I needed and made the efforts to get it. Very friendly staff. I would definitely recommend to friends and family.
Battleground Kia has been servicing my vehicles for over ten years. I am more than satisfied with the excellent customer service and vehicle service I have received over the years.
Great experience. I had an unscheduled appt, but the wait was not long nor uncomfortable. I was uncomfortable with the glares I received from a female customer, probably seeking a husband. She looked bad...
1st oil change after buying car. Researched & talked to svc dept & decided to change to synthetic oil. 1st reg. oil change free but with trip coming up decided to change oil now. While there I picked up touch up paint from parts dept for scratch I caused. Had been playing phone tag with salesman on a couple of items to close sale. He installed my missing cargo net & set up my Bluetooth phone thru car. Great customer service!
I went to battleground Kia in Greensboro,NC to have my Forte’s oil changed and tires rotated and the staff in the service center was really helpful and friendly. So far, every time I go there the staff and the service is always perfect.
Dave and Mal did a wonderful job! I had been waiting for a telluride from another dealership for 3 months. Dave had me one in 4 days!!! I loved that I was able to text either one of them and they would respond right away! We are happy and pleased with the whole experience!!
My car was checked in shortly after my arrival by Sean. After the diagnostics, he came back and informed me of the results and he answered all of my questions as well as educating me about other things that needed to be repaired in the future. I was pleased, the car was repaired along with maintenance items. I never feel pressured at this dealership. Thanks for good service!
I’ve purchased numerous cars from Battleground Kia, but this was the first time I can honestly say I enjoy the process. My salesman was extremely knowledgeable and friendly and made me feel like I was important.
Unlike my previous experiences with buying a new car, this time around things moved along quickly and easily. I wasn't put through a lot of hoops. The salesman respected my decisions and worked with me to bring about the conclusion I wanted...a brand new Kia Soul GT-Turbo....in my signature color...red!
First service for my 2021 Sorento. After the service advisor, Tony found my information in the computer I was treated like a returning customer. I didn’t have an appointment but Tony worked me in with the appointments and got me out in 2 hours.
Everyone that helped me was friendly and the maintenance was well explained.
Shawn did an awesome job in making sure my car needs were taken care of
Excellent customer service upon arrival, the gentleman that assisted me was very nice and helpful he answered all my questions and concerns, Overall all a good experience!
Excellent Customer Service! Our Service Advisor Tony Yountz was very professional and kind, I will be back!
Get bunch of guys, They keep their word on price. Everything was easy and striaght forward
I highly recommend this dealership for service. I have been taking my car into the dealership for years for maintenance.
Very good service experience
I had a recall done and the tech found out that my air filters needed changing
I bought 4 new tires and they helped me get the new promo which saved me some money. The service (tires mounted, balanced, etc, 29 point inspection and alignment) was done in way less time than I had figured. So, kudos all around!
It was a good experience for me -a new customer at her 1st oil change, etc. I was met, had my appointment explained to me, had my own person to talk to me about any issues, questions or issues they found. I love my little shortage & that there were no issues to deal with. They asked about tire rotation & took care of it during the visit & had me on my way in record time. I like the location that is easily accessible. They were super helpful & took time to explain what I didnt understand. It is ...
The service provided was exceptional! I give the person who served me 100%.
Good experience, great customer service, did not have to wait long
Mark did a great job of helping me out and getting my car serviced
Tony is the best service advisor I have ever dealt with . Not just at this dealership, but in my entire life! He makes sure everything is done properly to your vehicle & always reviews the work , while walking me to my car. He is why I keep coming back!
Experience, salesman and GM are fantastic!!
Tony is the best. Tony always handle my questions with care.
Sales Associate Desean was Extremely Knowledgable! Top Notch !
Great service as usual. Wireless internet wasn't working so only a 4 star rating for the overall facilities.
Shaun Peavey in service is absolutely the best at all he does! He has ALWAYS helped with a great attitude. Thankyou Joyce Lephew!Just great!!!
When I arrived, the technician told me how long my wait would be (1 1/2 hrs). It was a wait, but I had the expectation right up front. They were done right at that time. I had told them that my air filter my need to be changed. After their inspection, he assured me that the air filter is okay for now, but will probably need to changed my next visit. I appreciated them being honest with me and not trying to up-sale me. That way, when something is recommended, I have confidence that it is needed or a Better product.
Total service was fast and service tech was very kind overall 10
Very clean facility and great customer service!!!
Good service and timely.
I purchased my Kia Soul at battleground Kia because of the customer service. I get my car serviced there too because of the customer service and I continue getting it service because of the customer service
I purchased my car from Battleground Kia and only have my car serviced here. The attention received for my request by Shawn P. have always been met with the greatest care, he notifies me of issues I may be unaware of and he always explains everything to me in detail. Thank you Shawn for many years of GREAT SERVICE!!
My service was excellent,. I did not wait maybe 5 minutes to be checked in. The oil change and overall checkup was less than I had been told. Everything was explained as I checked out. Thank you for the great service. Debbie Pilkenton
Great service and wonderful people
Big John was the friendliest salesman I have ever worked with!
I brought my car in as I had received a recall notice - and I was happy that they were able to install the new part in a timely manner. They also did a lube & oil change and an overall service check - and I was able to pick my car up within an hour. The customer service was great!
Mark was very helpful and great with communication about my car- excellent customer service!
Exceptional service, I mean I have purchased a many vehicles and the customer service I received at Battleground KIA was unbelievable. I told Mr Tony after they were finished servicing my 2020 Sorento Im a KIA MAN from now on. Th as no you Mr Tony
Battleground Kia is amazing! They have Superior customer service and make you feel like you're part of their big family. I will always do my business there
Battleground Kia of Greensboro has good customer service.
Please turn captioning on tv in waiting area for those who have a hard time hearing or are deaf. Thanks!
It was my pleasure having Sherod and Allen part of my purchasing team. I will definitely come back to Battleground Kia of Greensboro when I need to purchase another vehicle.
This was my first experience with Kia's service department for my 5,000 mile oil change and tire rotation. Morgan was excellent!
My experience was awesome! I had come here as I was shopping around for the best deal on a 2021 Kia Forte GT Line that I loved. Went to a dealership in high point and while they had some great perks on that particular car, they also offered me a WAY OVER MY BUDGET CAR PAYMENT estimate. I left disappointed but wasnt giving up. Found Battleground Kia of Greensboro had the exact same car I wanted and when we got down to the brass, I was about to leave because again, my would be car payment was way over my budget ...
I Had A Great Experience At Kia yesterday 6/7/2021... My first time ever there,. Everyone was so nice...I Know God Was Allover That Entire Appointment...Least I Ever Forget Who Deserves All The Praise And Glory...My God...I Truly Do Thank You For All That You Are And All That You Do For All Your People...
Fast service and extra friendly people . This is the 2nd new car I've bought from Battleground Kia and I would go back.
Battleground Kia is a great dealership in my opinion. From the service techs to the management; they are all pleasant to deal with. The service writers are always straightforward and willing to work with you. I would recommend this dealership to anyone needing servicing or a new vehicle.
We have bought 3 cars from this dealership and always great experiences.
I was well treated. I had a time-crunch that morning and everything was done within the time frame I needed.
From scheduling to check out, everything went very smoothly. I appreciated the convenience of shuttle service and the trustworthy service.
Very friendly staff,went above and beyond to help get me in the vehicle I wanted
Tony Yountz always does an excellent job getting my Sorento serviced. All the KIA service people are very friendly and helpful. The waiting area and restrooms are clean.
Always a good experience whenever I take my car to this dealership.
Adam was amazing! He was friendly, and made the whole process go smoothly. For my first time buying a car I was very blessed to have him as a salesman.
Was looking for a new vehicle for my wife and was very pleased with the dealership and our salesman. "Justin" was very patience and listen to our needs. He was very informative on our questions and concerns. I will most diffidently consider Kia vehicles and Battle Ground Kia in the future.
My visit to Kia was timely and efficient. Everyone was very nice and professional and the work was done in an appropriate amount of time. Things about my car were explained to me very clearly.
Always great service. I understand what needs to be done to keep my car in tip top shape. Thank you Battleground Kia!
I have been dealing with Battleground Kia for several years now. I have actually purchased 3 vehicles there. I trust them with maintaining my cars as well.
Cameron Neal is an amazing sales rep that made the buying process easy and enjoyable.
I had to bring my car in for some recall work. Turns out there was actually 3 recalls on my particular vehicle. The staff here was friendly in getting me checked in, addressed all of the things my car needed, gave me a rundown of additional services I might want to consider (without being pushy) and completed everything right in time with what they said.
My break lights were out and it turned out to be the break harness. It was fixed within a couple of hours. It did take 2 days to get an appointment, but I dropped off the car, they paid for uber to bring me home and the car was diagnosed and the repair was fixed along with a recall update on one of the computer systems. The gentlemen in the service department were very kind and professional.
I bought my Telluride from Battleground Kia, and had no issues with the whole experience. They were very accommodating and the process was fluid. The only problem is, I live an hour away and can't use their services.
I went to Battleground Kia recently to have some normal services completed plus a repair for my wiper fluid tank. All the estimates were fair and service was completed really quickly, which was nice.
Tony, I hope I remembered his name correctly, did a superb job. No more Michelle as she moved to the Burlington Kia Dealership but Tony was awesome! Friendly, good customer service and very communicative. Thank you, Bobbie Daughter of Deaf Mom , Barbara Capes
From the time we got there until the time we left, it was great overall experience. We were greeted by a very friendly person who got us started with our oil change. The accommodations while we waited were very nice and Shawn did a great job with my car!
Everyone I worked with at Battleground Kia was very professional and knowledgeable about the process. I felt no sales pressure, all my questions were answered, and once we entered the buying process everything was very prompt! Would certainly work with them again and recommend to friends.
The service rep Toney was great and the service was completed within a great time-frame. I will return for other repairs.
Mark Walters was on top of everything even though it was only a recall appointment. Tony was very involved in setting up my appointment on a Saturday. I will recommend Battleground Kia to others. Thank you, J. Barnes
Leave Us A Review